Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Self-motivated,highly energetic intelligent, organized individual with a pleasant personality and excellent written communication skills, exceptional interpersonal communication and leadership skills.

Who can effectively work alone and in a team environment.

Bringing 10+ years in retail and phone sales. Strong organizational, analytical, problem resolution and follow-up skills. Customer Service Professional who consistently exceeds mertrics and goals.

  • Exceptional interpersonal skills
  • Driven
  • Available for evening and weekend shifts
  • Cheerful and energetic
  • Organized and meticulous
  • Clear and articulate phone manner
  • Excellent time management
  • Analytical problem solver
  • Dependable
  • Flexible schedule
  • Team leadership
  • Provided outstanding customer service on every call
  • Received Company's Highest award for outstanding customer service
Customer Support Specialist, 07/2014 - Current
Higher Logic Portland, OR,
  • Assisted Customers with solving issues with different wireless devises
  • Provided outstanding customer service on every call
  • Advised new and existing customers .how their needs could be met with specific products and services.
  • Explained charges,fees, terms of sales, and service agreements.
  • Responded to all customer inquiries in a timely manner.Owned team productivity metrics.
  • Provided a high level of product and leadership support to representatives and clients.
Customer Service/Sales, 2012 - 2013
Home Depot Boise, ID,
  • Answered Inquiries concerning customer's internet and phone bill while upselling CenturyLink goods and services.
  • Sold Direct TV advanced television
  • Sold Verizon Wireless Products and services
  • Addressed negative customer feedback immediately.Recommended and helped customers select merchandise based on their needs.Confirmed that appropriate changes were made to resolve customers' problems.Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.Informed customers about sales and promotions in a friendly and engaging manner.
Sales Representative, 01/2007 - 01/2012
Anheuser-Busch Inbev Los Angeles, CA,
  • Increased sales by 15%
  • Managed 10-25 Crew Members
  • Broke the record for accuracy and speed In Drive through Only Manager to earn 100%+ on a mystery shop
  • Expanded territorial sales by 400%.
  • Received company's highest sales award four years in a row.
  • Developed Excellence in Sales training course.
Diploma: , Expected in 2003
- ,
Auburn High 1999-2003 H.S Diploma

Sales, Sales By, Increased Sales, Award, Highest Sales, In Sales, Sales Award, Sales Representative, Sales Training, Territorial Sales, Training, Customer Service, Receptionist, Retail Sales, Wireless, Customer Support, Verizon

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