Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Self-motivated,highly energetic intelligent, organized individual with a pleasant personality and excellent written communication skills, exceptional interpersonal communication and leadership skills.

Who can effectively work alone and in a team environment.

Bringing 10+ years in retail and phone sales. Strong organizational, analytical, problem resolution and follow-up skills. Customer Service Professional who consistently exceeds mertrics and goals.

Highlights
  • Exceptional interpersonal skills
  • Driven
  • Available for evening and weekend shifts
  • Cheerful and energetic
  • Organized and meticulous
  • Clear and articulate phone manner
  • Excellent time management
  • Analytical problem solver
  • Dependable
  • Flexible schedule
  • Team leadership
Accomplishments
  • Provided outstanding customer service on every call
  • Received Company's Highest award for outstanding customer service
Experience
Customer Support Specialist, 07/2014 - Current
Higher Logic Portland, OR,
  • Assisted Customers with solving issues with different wireless devises
  • Provided outstanding customer service on every call
  • Advised new and existing customers .how their needs could be met with specific products and services.
  • Explained charges,fees, terms of sales, and service agreements.
  • Responded to all customer inquiries in a timely manner.Owned team productivity metrics.
  • Provided a high level of product and leadership support to representatives and clients.
Customer Service/Sales, 2012 - 2013
Home Depot Boise, ID,
  • Answered Inquiries concerning customer's internet and phone bill while upselling CenturyLink goods and services.
  • Sold Direct TV advanced television
  • Sold Verizon Wireless Products and services
  • Addressed negative customer feedback immediately.Recommended and helped customers select merchandise based on their needs.Confirmed that appropriate changes were made to resolve customers' problems.Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.Informed customers about sales and promotions in a friendly and engaging manner.
Sales Representative, 01/2007 - 01/2012
Anheuser-Busch Inbev Los Angeles, CA,
  • Increased sales by 15%
  • Managed 10-25 Crew Members
  • Broke the record for accuracy and speed In Drive through Only Manager to earn 100%+ on a mystery shop
  • Expanded territorial sales by 400%.
  • Received company's highest sales award four years in a row.
  • Developed Excellence in Sales training course.
Education
Diploma: , Expected in 2003
-
- ,
GPA:
Auburn High 1999-2003 H.S Diploma
Skills

Sales, Sales By, Increased Sales, Award, Highest Sales, In Sales, Sales Award, Sales Representative, Sales Training, Territorial Sales, Training, Customer Service, Receptionist, Retail Sales, Wireless, Customer Support, Verizon

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

69Fair

resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended

Job Titles Held:

  • Customer Support Specialist
  • Customer Service/Sales
  • Sales Representative

Degrees

  • Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: