Hardworking customer service professional accustomed to fast-paced Technical Support scenarios in call-center environments. Works quickly to understand, document and resolve customer concerns; driving satisfaction while meeting demanding business objectives. Well-versed in modern Tech Company standards and best practices.
Honors Diploma - Eton Charter High School. Mesa, AZ 1998
Associates Degree – Mesa Community College. Mesa, AZ 2002 Dean's List Fall 2000, Fall 2002 GPA 3.364
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