Knowledgeable and dedicated customer service professional with extensive experience in airline industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Resourceful call center representative, who consistently meets and exceed productivity goals. Maintain a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Detailed oriented professional with strong people and time management skills.
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