Personable and dedicated professional with extensive experience in Customer Service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Technologically-savvy with proven time management and multitasking abilities. Attentive to customer needs and able to break down technical problems to develop effective solutions.
Recognized for maintaining an outstanding GPA while enrolled in college by The National Society of Leadership and Success (Sigma Alpha Pi)
As a member of HOSA (Health Occupation Students of America) during high school. I volunteered over 100 hours for groups such as the Red Cross, Locks of Love, March of Dimes, Susan G Komen, the Humane society, Elementary schools, and more. As the leader of my HOSA competition group I traveled out of town to showcase my understanding and demonstration of EMT skills and procedures. I took my leadership role seriously and made sure my other team members were confident and prepared to demonstrate our abilities and we placed 2nd overall in the entire state based on our written knowledge and ability to execute and perform our skills during mock drills in intense situations.
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