customer service yogurt shop employee resume example with 1+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Overview

Highly enthusiastic customer service professional with One year client interface experience.

Customer-focused with a solid understanding of the dynamics needed to create a efficient, friendly work environment.

Successfully completed Typing Course through Mendocino College received 60 wpm typing certificate.

Energetic and Innovative with emphasis on Flexibility with the work schedule, timely arrivals, unnecessary call-ins, and dependability.

Very Performance Driven, I received an Academic Excellence Award from Mendocino College in 2008 for sustaining 3.0+ average G.P.A. over the course of two years attended.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Adaptive team player
  • Multi-Task Management
  • Analytical Thinker
  • Creative Problem Solver
  • Excellent Writing Skills
  • Personable Attitude
  • Quick Learner
  • Telephone Etiquette
  • Excel in Reading, Grammar, and Documentation skills.
  • Proficient in Time Management
  • Basic Knowledge of Computers, Typing, etc
  • Exceptional verbal Communication skills

Customer Assistance

  • Worked with 1-2 other employees on any given work day. Worked as a team player to efficiently run the business to the best standards possible.

Quality Communication

  • Interacted with 100+ customers on a daily work schedule. Listened to their needs and handled it appropriately.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of Clientele.


  • Consistently generated sale by promoting through word of mouth, friendly, personable attitude. Personality is Key!

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions. Able to build repport with customers.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.


  • Cashiered, replaced replenished food products in bins and yogurt machines, cleaned and sanitized properly to meet standards, functioned a business sometimes alone in times of need.

Work Experience
03/2012 to 06/2013 Customer Service/Yogurt Shop Employee U Top It Yogurt | City, STATE,

Prevented store losses using awareness, attention to detail and integrity

Maintained up-to-date knowledge of store policies regarding safety.

Trained 1 new employee quarterly.

Accurately logged all daily shipping and receiving orders

Maintained adequate cash supply in cash drawers

Developed new customer prospects by constantly promoting the business through advertising and word of mouth

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service

Communicated all merchandise needs or issues to appropriate supervisors

Recommended, selected and helped locate merchandise based on customer needs and desires

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Organized the store by returning all merchandise to its proper place.

Replenished merchandise shelves with items from the stockroom.

Stocked and rotated inventory regularly.

Educational Background
Expected in 2008 Associate of Arts | Psychology Mendocino College, Ukiah, CA GPA:

Related Coursework in Psychology,Typing, Business, Social and Abnormal behavior, History, English, General Education.

Highlights would Include an Academic Excellence Award received in 2008.

No Degree has been acquired yet, 45/60 units completed toward AA in Psychology, not attending classes at this time.

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Resume Overview

School Attended

  • Mendocino College

Job Titles Held:

  • Customer Service/Yogurt Shop Employee


  • Associate of Arts

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