customer service team member resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Career Overview


I want to secure employment and become part of a winning team that makes a difference everyday, and have unlimited opportunities to grow in both my personal and professional life. Also, where my training and skills can be utilized to the point where I can gain advancement. As a member of your team I can provide efficiency and reliability along with honesty, maturity, and the ability to view challenges as learning opportunities.

Core Strengths
  • Communicating: Communication Skills
  • Flexibility and Adaptability
  • Quick learner
  • Stress tolerance
  • Decision making skills
  • Teaching
  • Creativity
  • Honesty and Integrity
  • Analytical and Problem Solving Skills
  • Attention to details
  • Interpersonal Skills
  • Team Work Skills
  • Initiative
  • Loyalty
  • Negotiation skills
  • Persuading people
  • Customer service skill
Work Experience
Customer Service Team Member, 09/2013 to Current
Michaels StoresWest Chester, PA,
  • Greeting customers as they enter the establishment
  • Process transactions with established policies and procedures to ensure operational excellence
  • Identify and suggest sales opportunities
  • Keep accurate count of inventory
  • Keeping a sanitized work environment
Line Attendant/Cashier, 03/2012 to Current
Myhr PartnerGreenwich, CT,
  • Greeting customer with a smile entering the establishment
  • Receiving different forms of payments such as cash, debit, credit and checks
  • Train new employees
  • Maintain sanitation, health, and safety standards in work area
  • Establish friendly yet professional atmosphere that promotes attentive customer service and respect for co-workers
Sales Associate, 01/2009 to 08/2009
Amy's Beauty SupplyCity, STATE,
  • Assisted customers by selling beauty products and making customers feel beautiful
  • Helped customers identify products that best suited their needs
  • Promoted attentive customer service
Crew Member/Team Trainer, 02/2009 to 04/2012
Arby'sCity, STATE,
  • Led the development of a positive team
  • Handled cash and assisted customers
  • Developed a good work ethic that resulted in awesome customer service
Educational Background
Pharmacy Diploma: Pharmacy, Expected in 2011 to Virginia College - Jacksonville, FL

Registered Pharmacy Technician by the State of Florida Department of Health

Date: 04/01/2011

License No. RPT37214

High School Diploma: General Studies, Expected in 2008 to Sandalwood Senior High - Jacksonville, FL

GPA: 3.0

  • Proficient in Window Microsoft/30 wpm, Excel, and Power Point
  • Establishing and maintaining customer files
  • Telephone Etiquette/Seven years of excellent customer services

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Resume Overview

School Attended

  • Virginia College
  • Sandalwood Senior High

Job Titles Held:

  • Customer Service Team Member
  • Line Attendant/Cashier
  • Sales Associate
  • Crew Member/Team Trainer


  • Pharmacy Diploma
  • High School Diploma

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