customer service team member resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Highly skilled [Job Title] enthusiastic about ensuring optimal customer service in the [Industry name]. Energetic team player with top-notch organizational skills. Responsible and mature [Job Title] who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals.  Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude.

  • Sales experience
  • Customer-oriented
  • Goal-oriented
  • Retail sales
  • Motivated team player
  • Cash register familiarity
  • Accurate money handling
  • Strong work ethic
  • Attention to detail
  • Committed team player
  • Product stocking
  • Presentation skills
  • Skilled problem solver
  • Credit card processing
  • Strong interpersonal skills
  • Cash handling and management
  • Payment processing
  • Customer service
  • Money handling
  • Cleanliness
  • Inventory stocking
  • Friendly demeanor
  • Active listening skills
Work History
12/2014 to Current
Customer Service Team Member Michaels Stores North Brunswick, NJ,
  • Mentored new sales associates to contribute to the store’s positive culture.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Engaged with customers in a sincere and friendly manner.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Built relationships with customers to increase likelihood of repeat business.
  • Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Actively pursued personal learning and development opportunities.
  • Responded to customer concerns with friendly and knowledgeable service.
11/2013 to 02/2014
Cafe Assistant Cox Enterprises Poplar Bluff, MO,
  • Consistently provided professional, friendly and engaging service.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Quickly set up and cleared tables and stocked all service stations.
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • [Number] years retail experience.
Expected in 2021 to to
Bachelor of Health Science / Applied Science : osteopathy
Royal Melbourne Institute of Technology University, Bundoora Campus East - Bundoora, VIC

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Resume Overview

School Attended

  • Royal Melbourne Institute of Technology University, Bundoora Campus East

Job Titles Held:

  • Customer Service Team Member
  • Cafe Assistant


  • Bachelor of Health Science / Applied Science

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