Currently I am a Customer Service Team Leader. I handle the customer service operations. I have 13 years experience with providing premier service to customer's and cash handling. I also handle the hiring process and payroll for 125 associates.
Team Player-always willing to help out others
Customer Service-enjoy providing premier service
Quick Learner-like learning new things and staying active
In my career path I have continued to move up the leader. I have trained associates in new programs, handled special events, scored high on the finalist to management and received recognition for years of service.
As a Customer Service Team Leader I am responsible for leading the customer service department. My job duties are customer service, coaching associates, training, ordering supplies, payroll, hiring process, filing, special event coordinating, cashiering, western union, money orders, lottery, check cashing and cash counting for the daily store operation.
As a Assistant Customer Service Manager I was responsibly for the daily operation in the customer service department. I handled making schedules, evaluations, customer complaints, overseeing the cash office, check cashing, lottery, money orders, western union, training, coaching and hiring.
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