Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. Detail-oriented and handles multiple responsibilities simultaneously while providing exceptional customer service. I have been dedicated with more than 10 years in retail and customer service.
Processed an average of 80 transactions each day in a timely manner.
Answered customers' questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.
Offered exceptional customer service to differentiate and promote the company brand.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Maintained visually appealing and effective displays for the entire store.
Kept the showroom clean and maintained neat, orderly product displays.
Educated customers on product and service offerings.
Oversaw all daily operations of 3 store locations.
Built and maintained effective relationships with co-workers and senior management.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Processed shipments and maintained organized stockroom.
Processed all sales transactions accurately and in a timely manner.
Communicated store policy violations to the leadership team in a timely manner.
Handled European currency with American currency daily with exchange.
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