LiveCareer-Resume

customer service supervisor resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Education and Training
Poudre High School Fort Collins, CO Expected in 05/2018 High School Diploma : - GPA :
Skills
  • Knowledge of Medical, dental Terminology and Proficient in Dentrix dental software
  • Strong verbal skills
  • Ability to work independently and consistently meet deadlines
  • Microsoft Word, MS Excel, MS Power Point
  • Research ability and issue resolution
  • Problem-Solving includes handling Patient Complaints
Experience
Burlington Coat Factory Corporation - Patient Specialist
Morrow, GA, 03/22 - Current
  • Displayed exceptional ability to learn new methods, and able to take charge in the absence of instructions.
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Explained policies, procedures and services to patients.
  • Obtained informed consent and payment documentation from patients and filed in system.
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Received patient inquiries or complaints and directed to appropriate medical staff members.
Burlington Coat Factory Corporation - Front Desk Receptionist
Paramus, NJ, 07/2020 - 03/2022
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Explained policies and procedures to all patients.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Handled payment processing and provided customers with receipts and proper bills and change.
University Of Colorado Health - Caregiver/QMAP
City, STATE, 08/2019 - 07/2020
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.

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Resume Overview

School Attended

  • Poudre High School

Job Titles Held:

  • Patient Specialist
  • Front Desk Receptionist
  • Caregiver/QMAP

Degrees

  • High School Diploma

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