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Customer Service Supervisor Resume Example

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CUSTOMER SERVICE SUPERVISOR
Career Overview

Highly enthusiastic customer service professional with [number] years client interface experience.

25 years of experience with customer service

Core Strengths
  • Customer Service
  • Shift supervisor
Accomplishments
  • Aug 01, 2015 08:20 PM Hello Mark, Thank you for reserving your cruise with CheapCruises.com! We hope that you had an enjoyable experience working with our Customer Service team to make your reservation.
  • We would like to take a moment to explain some important details to ensure that you have a remarkable vacation! Your confirmation number is 372-39667187.
  • Please use the confirmation number above to access your reservation on our Cruise Customer Service Page.
  • For answers to frequently asked questions, to access your reservation, or to contact us, please visit https://www.cheapcruises.com/bcss/default.asp.
  • What You Need To Do Next 1.
  • It is the sole responsibility of each passenger to secure and present the required documentation.
  • CheapCruises.com is unable to provide refunds for clients who do not possess the necessary documentation.
  • Please note that as the requirements can change at any time , we recommend obtaining a passport.
  • For further information regarding documentation requirements, visit http://travel.state.gov/.
  • 2.
  • For the convenience of expediting your check-in process, it is necessary to register for your cruise prior to departure.
  • Pre-registering also satisfies U.S.
  • Department of Homeland Security requirements by supplying your proof of citizenship information.
  • Initiate this process with your Royal Caribbean Cruises reservation # 7576008 by clicking https://secure.royalcaribbean.com/beforeyouboard/boardingDocuments.do.
  • Failure to provide this information may result in a delay of document delivery, or a denial of boarding without refund.
  • 3.
  • Review your Travel Protection policy: https://www.cheapcruises.com/images/EI/docs/LeisureCare.pdf 4.
  • Get answers by reviewing our Frequently Asked Questions https://www.cheapcruises.com/cs/default.asp?cid=6450 Passengers Lead Passenger Mr Mark Carroll Home: 518-495-6508 For international travel, the first and last names above should be spelled as they appear on the document(s) that will be used for proof of citizenship (middle names/initials are not necessary).
  • In most cases, passports must be valid for at least 6 months after the conclusion of travel.
Work Experience
February 2006
to
December 2015
Ellis Hospital Schenectady, Ny Customer Service Supervisor
  • driver's license or military ID.
  • Please review the names listed above, and contact us if there are any discrepancies.
  • It is the sole responsibility of each passenger to secure and present the required documentation.
  • CheapCruises.com is unable to provide refunds for clients who do not possess the necessary documentation.
  • Passengers receiving special rates based on residency or age will be required to show a government-issued form of identification (passport, birth certificate, or driver's license) at the pier to validate the state of residency or age prior to boarding the cruise ship.
  • Cruise Details Itinerary: 4 Night Bahamas (Miami Roundtrip) Departing On: 08/03/2015 Returning On: 08/07/2015 Cruise Line: Royal Caribbean Cruises Cruise Ship: Majesty of the Seas Dining Request: Dining Time: 06:30 PM Bonus Offer: FREE Shore Excursion - Online Only! Stateroom Category: Q (Interior Stateroom) Stateroom Number: Guaranteed You have reserved a stateroom in category Q (Interior Stateroom).
  • Please note that this is a "guarantee" rate, which ensures that while your Page 1 of 5 100 Fordham Road, Building C 2nd 372-39667187 Lead Passenger Copy Passenger Invoice and Confirmation Aug 01, 2015 08:20 PM stateroom assignment will be within this category or higher, this rate is not associated with a specific stateroom, deck, or bedding configuration, and staterooms may be located anywhere on the ship.
  • If you desire a specific location or specific amenities in your cabin, you may wish to consider reserving a stateroom assignment, rather than the category guarantee option.
  • If you wish to explore this possibility, please contact us as soon as possible.
  • Cruise Reservation Number: 7576008 The Cruise Reservation number above should not be used to access your reservation on our Cruise Customer Service page.
  • This number should only be used on the cruise line website to access your Online Registration and Electronic Travel Documents (where applicable).
  • Cruise Itinerary Day Port of Call Arrival Departure 1 Miami, Florida --- 4:00 p.m.
  • 2 Nassau, Bahamas 8:00 a.m.
  • 11:59 p.m.
  • 3 Cococay (Cruiseline Private Island) 8:00 a.m.
  • 5:00 p.m.
  • Cruise Itineraries are subject to change without notice at any time, at the sole discretion of the cruise line.
  • No refunds or compensation are provided in such cases.
Educational Background
1974
Clearwater Central Catholic Clearwater, FL, Pinellas High School Diploma

Please note that travel suppliers may have their own trip protection policies. As a result, their documentation may indicate that you have declined their trip protection policy. Trip protection premiums are based on the total price of your vacation package. Any changes made to your reservation, which result in an increased total price, may also increase your trip protection premium. In such a case, you will be responsible for these increased costs. Travel Documents Electronic travel documents may be obtained directly from Royal Caribbean's website, once you have paid for your trip in full.

Interests
US Citizens can view updated proof of citizenship requirements by visiting http://travel.state.gov/ . Non-US Citizens are encouraged to confirm their proof of citizenship requirements with the appropriate consulates. For U.S. travel, the names above should be spelled as they appear on the document that will be used for identification. All passengers over the age of 16 are required to carry a government-issued photo ID, such as a
Additional Information
  • US Citizens can view updated proof of citizenship requirements by visiting http://travel.state.gov/ . Non-US Citizens are encouraged to confirm

  • their proof of citizenship requirements with the appropriate consulates. For U.S. travel, the names above should be spelled as they appear on the

  • document that will be used for identification. All passengers over the age of 16 are required to carry a government-issued photo ID, such as a

Customer Service has always been my focus

Skills

ask, Balance, C 2, COM, Credit, Clients, Customer Service, Customer Care, debit, documentation, drivers, email, fax, government, http, Mark, access, pp, page, peak, policies, pricing, prime, receiving, switch, Taxes, Type, websiteCash handlingProfessional and friendlyCareful and active listenerMulti-tasking

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Resume Overview

Companies Worked For:

  • Ellis Hospital

School Attended

  • Clearwater Central Catholic

Job Titles Held:

  • Customer Service Supervisor

Degrees

  • High School Diploma

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