Knowledgeable and dedicated customer service professional with extensive experience in tourist industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Hardworking Customer Service Representative with 25 years of experience working with Thomas Cook travel company from Great Britain . Trained in project and time management with extensive knowledge of customer service and sales and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Hardworking Customer service manager bringing 25 years of experience meeting customer needs via telecommuting roles. Skilled in listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Motivated Customer Service Representative with over 25 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in Spanish and English. Goal-oriented worker with outstanding knowledge of Thomas Cook travel organization and excursions product issues. Proven history of increasing productivity and customer satisfaction with great phone skills and sales and customer service talents. Committed to best-in-class customer service and maintaining professionalism.
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