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Customer Service Supervisor Resume Example

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CUSTOMER SERVICE SUPERVISOR
Professional Summary

Seasoned Customer Service Supervisor with a track record of dependability and a reputation for integrity. Desires a challenging role in an accounting postion to develop and strengthen skills.
Education
Current
Bachelor of Arts: Accounting & Business Administration
Flagler College - Tallahassee, FL
  • 3.39 GPA
April 2010
Associate: Arts
Tallahassee Community College - Tallahassee, FL
Skills
  • Strong communication skills
  • MS Office Suite
  • Superior attention to detail
  • Intuit QuickBooks

  • Customer service skills
  • Very organized
  • Fast learning
  • Cash handling skills
Work History
08/2010 to Current
Customer Service SupervisorWalmart – Tallahassee, FL
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Hire, train, and evaluate personnel in sales, coaching or firing workers when appropriate.
08/2009 to 12/2012
Cast MemberWalt Disney World - Epcot – Orlando, FL
  • Prepared a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
  • Portioned and wrapped the food, or place it directly on plates for service to guests.
  • Operated cash register, handled money, and gave correct change.
  • Greeted guests and provided information about the theme park.
  • Created Magical Moments.
09/2006 to 07/2010
Photo Center SpecialistWalmart – Tallahassee, FL
  • Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
  • Placed special orders or call other stores to find desired items.
  • Watched for and recognized security risks and thefts, and know how to prevent or handle these situations.
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Resume Overview

Companies Worked For:

  • Walmart
  • Walt Disney World - Epcot

School Attended

  • Flagler College
  • Tallahassee Community College

Job Titles Held:

  • Customer Service Supervisor
  • Cast Member
  • Photo Center Specialist

Degrees

  • Bachelor of Arts : Accounting & Business Administration
    Associate : Arts

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