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Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Reliable and friendly [Customer Service Staff] who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Highlights
  • Assisting customers with general issues such as refunds and exchanges.
  • Answering phone calls and directing them to the proper person or department.
  • Running the front end of the store which includes:
  • assisting cashiers with any issues that may arise.
  • making sure all daily and nightly duties are done correctly and in a timely manner.
  • Opening and closing the front office which includes:
  • making up all tills and putting them out
  • doing Western Union,selling money orders and handling all lottery sales.
  • making sure all job duties are done properly and on time.
  • Closing the back office which includes:
  • handling all cash,checks and credit card slips that come through the store.
  • counting,balancing and reconciling all money,checks etc.
  • filing all paperwork as needed.
Accomplishments
Experience
04/2010 to
Customer Service Staff Publix City, STATE,

Opened and closed the store, which included counting cash drawers and making bank deposits.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Communicated information to customers about product quality, value and style.

Education
Expected in 1999 to to
High School Diploma: General Education
Shaw High School - Columbus, GA
GPA:

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Resume Overview

School Attended

  • Shaw High School

Job Titles Held:

  • Customer Service Staff

Degrees

  • High School Diploma

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