Customer service professional with 25 years experience interacting with the public. Highly qualified in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment. Strong team player and leader. A proven and verifiable record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitability. Committed to quality performance with an ability to learn new procedures quickly. Food preparation management Inventory coordination Menu preparation Problem resolution Customer service Call management Strong communication Refund management Results-driven Customer Service Specialist highly skilled in account management and sales techniques. Bringing 20 years of experience in professional communication with customers and peers. Skilled communicator known for contributing to repeat business.
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