customer service specialist resume example with 11+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Focused Construction professional with strong command of industry-specific tools and equipment. Excellent history of supporting commercial and residential builds with zero incident safety record. Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols. Dependable Job Title skilled in using hand and power tools in construction environments. Collaborates well with other team members and willing to help in any capacity to complete jobs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented General Laborer learns new things and past experience in construction. Diligent in performing cleaning, transporting materials and maintaining equipment. Consistent in on-time arrival and full-day work. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Hardworking General Laborer with Number years of experience and training in Area of expertise. Skilled at project management and solutions-oriented problem solving with superior multitasking and prioritization skills. Collaborative with proven Skill skills and to stick to strict deadlines. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.

  • Staff Training
  • Construction Project Completion
  • Tool and Equipment Maintenance
  • Debris and Trash Removal
  • Rotary Tillers
  • Quality Control
  • Door Installation
  • HVAC Systems
  • Project Estimation and Bidding
  • Residential Construction
  • Deboning Meat
  • Equipment Repair
  • Construction Management
  • Lockout and Tagout Processes
  • Item Transport
  • Project Management
  • Sustainable Materials
  • General Housekeeping
  • Scaffold Building
  • Power Washer
  • Project Support
  • Conveyor Systems
  • Pallet Arrangement
  • Customer Preferences
  • Transport Defects
  • CAD Software
  • Operation and Control
  • Electric Clippers
  • Asphalt Paving
  • Powder Coating
  • Chemical Mixing
  • Hazardous Chemicals
  • Technology Design
  • Equipment Maintenance
  • Google Docs
  • Carbon Monoxide Detectors
  • Systems Analysis
  • Daily Progress Reports
  • Team Coordination and Oversight
  • AutoDesk Revit
  • Hand and Power Tool Operation
  • Loss Prevention Strategies
  • Air Hammers
  • Management of Personnel Resources
  • Concrete Removal
  • Voltage Regulation
  • Plaster Painting
  • Reading Comprehension
  • Forklift Certification
  • Punch Presses
  • Installation and Finishing
  • Operations Analysis
  • Regulations and Procedures
  • Health Information Policy and Procedure Development
  • Microsoft Windows
  • Miter Saws
  • Machinery Upkeep
  • Complex Problem-Solving
  • Physical Strength and Stamina
  • Ditching Work
  • Lock Out Tag Out
  • Process Efficiency Improvements
  • Equipment Selection
  • Current Good Manufacturing Practices (CGMP)
  • Plumbing Tools
  • Drywalling
  • Roofing
  • Welding
  • Plumbing
  • Troubleshooting
  • Persuasion
  • Carpentry
  • Mathematics
  • Instructing
  • Installation
  • Science
  • Repairing
  • Negotiation
  • Power Saws
  • Machinery Maintenance
  • Labor Relations
  • Project Requirements
  • Trash Collection
  • Civil Engineering
  • Manufacturing Support
  • Pavement Markings
  • Order Picking
  • Material Handling
  • Valid Driver's License
  • Minor Repairs
  • Personnel Records
  • Project Control
  • Basic Mechanics
  • Concrete Grading
  • Project Leadership
  • Laser Marking
  • Shipment Verification
  • Delegating Work Assignments
  • Personnel Protection
  • Food Storage
  • Daily Logs
  • Blade Sharpening
  • Load Inspection
  • Trash Waste and Removal
  • Chemical Cleaners
  • Corporate Regulations
  • Customer Needs Assessments
  • Monthly Audits
  • Warranty Claims
  • Inventory Records
  • Safety Violations
  • Advanced Manual Dexterity
  • Special Events
  • Wildlife Removal
  • Engineering Design
  • Scissor Lifts
  • Pest Control Chemicals
  • Special Projects
  • Corrective Maintenance
  • Lift Trucks
  • Maintenance Processes
  • Technical Manuals
  • Demolition and Destruction
  • Waste Reduction
  • Closing Procedures
  • Parts Replacement
  • Cash Register Operations
  • Large-Scale Measurement
  • Delivery Schedules
  • Clerical Support
  • Form Construction and Removal
  • Crown Molding
  • Green-Certified Construction
  • Quality Assurance Inspections
  • Hand Saw
  • Site Readiness
  • Heavy Machinery Operation
  • Handheld Devices
  • Pneumatic Hammers Usage
  • Maintenance Requirements
  • Painting
Hinkley High School Aurora, CO Expected in 07/1963 High School : General Education - GPA :
Work History
Altruist - Customer Service Specialist
Los Angeles, CA, 10/2019 - 10/2021
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Provided primary customer support to internal and external customers.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Inspected vehicles and equipment for visible damage.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Wiped down and polished interior and exterior surfaces.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Maintained records of cleaning activities.
Globus Medical - Janitor
Detroit, MI, 10/2019 - 03/2020
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Kept building spaces premises clean inside and outside.
  • Reported vandalism or other damage to property to supervisor.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
Xerox - Temp Worker
Honolulu, HI, 01/1997 - 06/2006
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Gathered, organized and input information into digital database.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Observed packing operations to verify conformance to specifications.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained database systems to track and analyze operational data.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Devised and implemented processes and procedures to streamline operations.
  • Generated reports detailing findings and recommendations.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Created and managed project plans, timelines and budgets.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Produced parts and assemblies quickly and efficiently within tolerances.
  • Adhered to company policies, safety procedures, and performance standards.
  • Operated equipment and machinery safely to prevent accidents.
  • Assisted in training of new employees on company policies, procedures and processes.
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Used variety of hand and power tools to complete tasks.
  • Followed instructions and safety protocols to prevent accidents and injuries.
Simmon Bedding Company - Shipping and Receiving Associate
City, STATE, 06/2004 - 03/2006
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Updated database with changes in carrier status.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Processed required paperwork to expedite handling of shipped and received goods.

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Resume Overview

School Attended

  • Hinkley High School

Job Titles Held:

  • Customer Service Specialist
  • Janitor
  • Temp Worker
  • Shipping and Receiving Associate


  • High School

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