customer service specialist resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

results focused individual dedicated to maximizing saddest for Quetion and retention with proactive attention to individual. Customer needs. Smoothly handles questions and resolve. Concerns with great problem-solving, abilities, and attention to detail. Multitask and manage his time well to consistently meet performance targets. Reliable Customer Service serving unique client knees, through clear communication coordinated support function. Consistently follow safety guidelines for lifting exercise and transportation, to avoid client injury or discomfort on a spirit of empathy and respect to maintain open dialogue and trust

  • Loading and Unloading
  • Positive Attitude
  • Strong communication skills
  • Mentor
  • Leadership
  • Problem solving skills
  • Quality
  • Safety
  • Shipping
  • Supervisory
  • Process improvement
MATERIAL HANDLER/SET, 12/2020 to Current
Sprouts Farmers MarketSimi Valley, CA,
  • Assembled customer orders from Frito System and packed items in boxes.
  • Train newly hired team members to fill positions and maximize productivity.
  • Train individuals to learn company policies and procedures and job tasks.
  • participated in team, meetings and training sessions to stay informed about product updates and changes.
  • Apply basic sales strategy to engage customers and present solutions to suit individual needs.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • analyze Customer Service trans to discover area of opportunity and provide feedback to management.
AO Smith Water SystemsCity, STATE,
  • Trained New operators and implemented new division, operator, training program to improve retention rates and increase production.
  • Gauged and recorded daily tank inventory.
  • communicate effectively with operators and supervisors on a technical level to prevent weld defects, and weld slag
  • Performed Quality control, check on tanks for air leaks, and dents.
  • transported inventory items to appropriate locations.
  • use handheld scanners and physical logs to accurately track item movements.
  • Camp storage areas, organized, clean and secure to fully protect company assets.
  • Worked one on one with customers on specific orders through emails.
MANAGER/ TEAM LEADER, 07/2009 to 04/2013
KFC Taco BellCity, STATE,
  • continuously monitored Restaurant and took appropriate action to ensure food quality and service standards were consistent met.
  • Exhibited through knowledge of foods, beverages, supervisory duties, service, techniques, and guest interaction.
  • Responible for shift, change of employees, and all monies that were made on my shift.
  • assistant, general manager, with new hire processing and exiting training programs.
  • Establish open and professional relationships with team members which help resolve issues and complex quickly.
TICKET ASSOCIATE , 03/2005 to 11/2007
Ross Distribution CenterCity, STATE,
  • Entered client orders on Meto software, and verified order accuracy with Checkpoint systems software.
  • member of email correspondence team.
  • responsible for answering vendor/client email order inquiries for order fulfillment, and delivery status.
  • Skills enhancement/continuing education, proactive, glee, learning, and remaining up-to-date with various plant industry distribution systems/software.
UNIT ID/ LAY-UP, 03/2003 to 11/2007
Home Goods WarehouseCity, STATE,
  • Manage team of 8 to 10 employees For shipping and receiving. Safety oriented production scheduling safety, conscious strong communication skills also provided excellent taken in coordinating skills and problem-solving skills with service. Excellent assurance guaranteed for order accuracy. Maintain one percent error rate allowable 3% demonstrated leadership by training and mentoring new associates.
Education and Training
High School Diploma: , Expected in 06/1993 to Orangeburg Wilkinson High School - Orangeburg, SC

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Resume Overview

School Attended

  • Orangeburg Wilkinson High School

Job Titles Held:



  • High School Diploma

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