Extremely dedicated and detail-oriented Account Manager Specialist in Insurance, with verifiable track record of success handling escalated customer support issues. Effectively able to analyze customers information and provide them with correlating problem solving assistance and support. Highly organized and ability to balance multiple task simultaneously with the ability to work independently as well as part of a team. Good motivator with excellent customer service skills Ability to solve customer queries as well as set goals and meet objectives efficiently Possesses exceptional administrative and organizational skills Adept at conducting customer account research to fulfill request and to rectify data entry and billing errors. Willingness to learn Positive Attitude, Attention to Detail, People Oriented, Analytical Thinking, Problem Resolution, Account Management, Listening, Data Entry, Collections (20+years) Customer Service (15+years) Auto Recoveries 8+years)
Microsoft Word, Excel, Outlook, Microsoft Office, Spreadsheets, Email, Web and Social Skills
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