Well-qualified [Job Title] proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling currency.
With 10 plus years of experience working with sales and services. Trained in project and time management with extensive knowledge of retail fashion and pet grooming and care proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Responsible for checking in clients pets, kenneling them and preparing for grooming services as requested by the client.
Provided care for the Dogs/Cats while being placed in their assigned kennel with appropriate hydration and excessive in the duration of their visit.
Made phone calls to clients about upcoming appointments and any special service promotions and discounts or about any incoming product that may fit their pets needs.
Prepared salon for the next business day by servicing with cleansing and sanitation of the salon, grooming station and any tools used for grooming.
Kept a log in the company PC on services performed for that day in the appropriate customer file.
Handled Cash and processed form of payment, assisted with preparing bank deposit for the company, and accompanied the business owner to the bank. participated in any company events as composed by the business owner and any holiday planned event to drive in future clientele to the bussines.
Certified in pet grooming, certified kickboxing instructor. Excellent communication and verbal skills, fluent in English and Spanish. R..etail store management experienced.
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