Customer Service Specialist resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

  • Customer Service
  • Customer relations
  • Quality assurance controls
  • Microsoft Office expertise
  • Administrative support specialist
  • Meticulous attention to detail
  • Data transcription
  • Ability to type 65 WPM
  • Verifying data accuracy
  • Filing and data archiving
  • Collecting information
  • Strong problem solver
  • Typing manuscripts
  • Advanced clerical knowledge
  • Employee management
  • Microsoft Excel certified
  • Critical thinker
Customer Service Specialist, 06/2019 to 04/2021
Ewing IrrigationGuadalupe, AZ,
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Maintained high standards of job safety, productivity and quality.
  • Responding to inquiries.
Pastry Baker, 06/2015 to 04/2019
SusiecakesMenlo Park, CA,
  • Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Hand rolled thousands of croissants on a daily basis per order of whole sale numbers
  • Maintained current knowledge of pricing, ingredients, product availability and current promotion.
  • Improved performance of team members resulting in high-quality meals produced daily.
Shift Leader, 01/2013 to 03/2015
RotiDallas, TX,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Coordinated shift-based inventory receiving, auditing and restocking.
Education and Training
High School Diploma: , Expected in 06/1996
New Bedford Vocational High School - New Bedford, MA,
  • Completed professional development in Nutrition Occupation
Bachelor of Arts: , Expected in 10/1999
Kinyon Campbell Business School - New Bedford, MA,
  • Completed coursework in Medical Coding and Billing, Medical Terminology and Typing 65 WPM
  • 4.0 GPA
  • Dean's List Honoree 1st and2 nd Semester
Additional Information
  • City, ST ZIP Code] [Phone] [Email] Objective [Replace this sentence with your job objective. To replace any tip text with your own, just select a line of text and start typing. For best results when selecting text to copy or replace, don’t include space to the right of the characters in your selection.]
  • [This is the place for a brief summary of your key responsibilities and most stellar accomplishments.]

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Resume Overview

School Attended

  • New Bedford Vocational High School
  • Kinyon Campbell Business School

Job Titles Held:

  • Customer Service Specialist
  • Pastry Baker
  • Shift Leader


  • High School Diploma
  • Bachelor of Arts

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