LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Career Overview

Highly skilled customer service professional with over 30 years of customer interface experience and 10 years experience handling cash

Core Strengths
  • Customer service expert
  • Top sales performer
  • Adaptive team player
  • Strong organizational skills
  • Energetic work attitude
  • Seasoned in conflict resolution
  • Active listening skills
  • Sharp problem solver
  • Courteous demeanor
  • Large cash/check deposits expert
Accomplishments
  • Consistently Exceeded Service and Sales expectations
  • Won numerous additional awards and prizes
  • Was Top Sales performer for Verizon in 2008 for New York State
Work Experience
05/2000 to Current
Customer Service/Sales Representative Haztek Edison, NJ,

Duties include

  • Addressing and resolving customer issues/conflicts with their bills, service, and relationship with Verizon
  • Determining extent of and issuing customer credits
  • Submitting trouble and repair tickets
  • Growing revenue through new sales and new business to existing customers, prospecting for new customers.
  • Guide customers to proper outlet for their inquiries
02/1998 to 05/2000
Head of Security Change.Org New York, NY,

Duties include

  • Heading security
  • Managing staff and schedules
  • Verifying identification of patrons for entrance
  • Interacting with staff, ownership, customers and the public
  • Security for interior/exterior of club and cash
1995 to 02/1998
Security Pala Casino Spa And Resort Pala, CA,

Duties include

  • Collecting tickets and dispersing wrist bracelets for entrance
  • Verifying identification of patrons for entrance
  • Security for interior/exterior of club and cash
  • Interacting with staff, ownership, customers and the public
09/1991 to 1995
Security Pala Casino Spa And Resort Pala, CA,

Duties include

  • Collecting and securing money
  • Dispersing wrist bracelets and collecting tickets for entrance
  • Verifying identification of patrons for entrance
  • Security for interior and exterior of club
  • Keeping bar stocked and clean
  • Interacting with ownership, management, customers, and the public
1987 to 1993
Auto Mechanic Barrett Business Services Riverside, CA,

Duties include

  • General auto repair
  • Driving for auto parts
  • Pick up and delivery of cars and customers
  • Cleaning shop
  • Interacting with customers and public.
1982 to 1987
Pump Attendee George's Super Service City, STATE,

Duties include

  • Pumping gasoline
  • Minor auto and tire repair
  • Cleaning shop
  • Interacting with customers and public.
  • Driving for auto parts
  • Handling cash transactions
Education
Expected in 2000
Bachelor of Science: Actuarial Science
The College of Insurance (Now known as ST JOHN'S School of Risk Management - New York City, NY
GPA:
Expected in 1995
Associate of Arts: International Business
Westchester Community College - Valhalla, NY
GPA:
Expected in 1995
Associate of Arts: Business Administration
Westchester Community College - Valhalla, NY
GPA:
Expected in 1987
High School Diploma:
Lakeland Senior High School - Shrub Oak, NY
GPA:
Skills
  • Exceptional Interpersonal skills
  • Exceptional Customer Service skills
  • Exceptional Conflict resolution skills
  • Exceptional Math ability
  • Ability to handle cash and other currencies

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Resume Overview

School Attended

  • The College of Insurance (Now known as ST JOHN'S School of Risk Management
  • Westchester Community College
  • Westchester Community College
  • Lakeland Senior High School

Job Titles Held:

  • Customer Service/Sales Representative
  • Head of Security
  • Security
  • Security
  • Auto Mechanic
  • Pump Attendee

Degrees

  • Bachelor of Science
  • Associate of Arts
  • Associate of Arts
  • High School Diploma

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