Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Career Overview
Highly skilled customer service professional with over 30 years of customer interface experience and 10 years experience handling cash
Core Strengths
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Accomplishments
- Consistently Exceeded Service and Sales expectations
- Won numerous additional awards and prizes
- Was Top Sales performer for Verizon in 2008 for New York State
Work Experience
05/2000 to Current
Customer Service/Sales Representative Haztek – Edison, NJ,
Duties include
- Addressing and resolving customer issues/conflicts with their bills, service, and relationship with Verizon
- Determining extent of and issuing customer credits
- Submitting trouble and repair tickets
- Growing revenue through new sales and new business to existing customers, prospecting for new customers.
- Guide customers to proper outlet for their inquiries
02/1998 to 05/2000
Head of Security Change.Org – New York, NY,
Duties include
- Heading security
- Managing staff and schedules
- Verifying identification of patrons for entrance
- Interacting with staff, ownership, customers and the public
- Security for interior/exterior of club and cash
1995 to 02/1998
Security Pala Casino Spa And Resort – Pala, CA,
Duties include
- Collecting tickets and dispersing wrist bracelets for entrance
- Verifying identification of patrons for entrance
- Security for interior/exterior of club and cash
- Interacting with staff, ownership, customers and the public
09/1991 to 1995
Security Pala Casino Spa And Resort – Pala, CA,
Duties include
- Collecting and securing money
- Dispersing wrist bracelets and collecting tickets for entrance
- Verifying identification of patrons for entrance
- Security for interior and exterior of club
- Keeping bar stocked and clean
- Interacting with ownership, management, customers, and the public
1987 to 1993
Auto Mechanic Barrett Business Services – Riverside, CA,
Duties include
- General auto repair
- Driving for auto parts
- Pick up and delivery of cars and customers
- Cleaning shop
- Interacting with customers and public.
1982 to 1987
Pump Attendee George's Super Service – City, STATE,
Duties include
- Pumping gasoline
- Minor auto and tire repair
- Cleaning shop
- Interacting with customers and public.
- Driving for auto parts
- Handling cash transactions
Education
Expected in 2000
Bachelor of Science: Actuarial Science
The College of Insurance (Now known as ST JOHN'S School of Risk Management - New York City, NY
The College of Insurance (Now known as ST JOHN'S School of Risk Management - New York City, NY
Expected in 1995
Associate of Arts: International Business
Westchester Community College - Valhalla, NY
Westchester Community College - Valhalla, NY
Expected in 1995
Associate of Arts: Business Administration
Westchester Community College - Valhalla, NY
Westchester Community College - Valhalla, NY
Expected in 1987
High School Diploma:
Lakeland Senior High School - Shrub Oak, NY
Lakeland Senior High School - Shrub Oak, NY
Skills
- Exceptional Interpersonal skills
- Exceptional Customer Service skills
- Exceptional Conflict resolution skills
- Exceptional Math ability
- Ability to handle cash and other currencies
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Resume Overview
School Attended
- The College of Insurance (Now known as ST JOHN'S School of Risk Management
- Westchester Community College
- Westchester Community College
- Lakeland Senior High School
Job Titles Held:
- Customer Service/Sales Representative
- Head of Security
- Security
- Security
- Auto Mechanic
- Pump Attendee
Degrees
- Bachelor of Science
- Associate of Arts
- Associate of Arts
- High School Diploma
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