Personable Customer Service professional offering over 7 years of experience resolving account and service concerns for transportation, CBD customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
Trained in project and time management with extensive knowledge, with proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Competent retention, and new client driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.
Service-focused to bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in CRM with 7 years of expertise in related roles.
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