Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Achieved high sales percentage with consultative, value-focused customer service approach.
Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
Managed quality communication, customer support and product representation for each client.
Guaranteed positive customer experiences and resolved all customer complaints.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Provided accurate and appropriate information in response to customer inquiries.
Demonstrated mastery of customer service call script within specified timeframes.
Careful and active listener
Professional and friendly
Type 40 WPM
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