Well-qualified Customer Service Representative proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence.
Had the privilege traveling to Atlanta SC twice, for training on Goverment Systems and participated in a Repair2Exchange lean event. Traveling to Cedar Rapids Facility furthered my knowledge in our production flow and manufacturing. My trip to Newport News, I participated in a lean event for the transition of ICG products.
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