I am a customer service professional with expertise gleaned from working at high-end jewelry companies for over 20 years. Focused on building relationships with a diverse base of clients, I look forward to bringing my exemplary skills as a Customer Service Lead to an established or private employer. I'm a diligent professional offering over 25 years in management, customer service and sales. Possessing a strong aptitude for working with little supervision under a team or individually.
I am a competent listener who finds joy in assisting in customer needs, meeting quality standards and staying current on product and service updates. Being highly empathetic and a supportive team player allows me to bring a positive aspect to any environment.
I find organizing and prioritizing help me to be effective at dealing with individuals during stressful and confusing situations. I am practiced at working with regulatory limits and HR standards to handle job requirements; I also communicate effectively via email, letter, telephone calls or in person.
I am personable, easy to adapt and find satisfaction in being a results driven, forward-thinking professional with a deep understanding of resolving customer problems with empathy, efficiency and civility. I have a proven history of increasing sales, management, and customer satisfaction. I'm excited for the opportunity to add my skill set to your team.
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