Hardworking customer service representative bringing 8 years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive. Effective at operating within insurance regulations and collector vehicle department guidelines to manage telephone calls, emails, letters and in-person requests for assistance. Customer service representative with 1 year of experience in fast-paced customer service and call center environments supporting collector vehicle company needs. 7 years experience with face to face customer service at the Pro desk helping contractors with orders for major jobs. Personable and professional under pressure.
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