I am extremely passionate about Personal Training! I love designing exercise and nutrition plans to maximize workout efficiency, improve fitness, boost stamina and increase overall well being for my clients. I lost 52 pounds in 7 months with weightlifting and cardio and found a passion for fitness. Ever since my life change, I've been helping friends and family, as well as a few clients, achieve a better quality of life through fitness! I have training in business development, leadership, health and fitness. I also have over 8 years of extensive sales and customer service experience. I am goal-oriented and self-motivated with talent in motivating others with my natural charisma and positive energy! I have an educational background in nursing, anatomy and physiology, sports medicine and will be getting my bachelors in kinesiology.
Qualifications
Body Mass Index (BMI) knowledge
Fitness assessments
Fitness equipment operation
Weight management expert
CPR and First Aid certified
Excellent sales skills
Understanding of human anatomy
AED certification
Natural interpersonal and communication skills
Passion for fitness and healthy lifestyles
Motivating energy
Relevant Experience
I've helped one of my clients completely change her life. She had a very intense case of lumbar lordosis and was considered obese 195 pounds at 4 foot 11 inches. She had horrible back pain every day at work. She couldn't even walk her dogs more than 10 minutes without having to stop to bend over and stretch her back out. Within 10 days of training with me she reported an incredible decrease in back pain! Within 10 weeks she has lost 39 inches overall. She said she had increased energy and stamina and her back, hips and feet felt great even after an incredibly long day!
Experience
Customer Service Representative/Personal Trainer, 04/2015 to Takeda Pharmaceutical Company Ltd – San Bernardino, CA,
Developed at least 10 new customer prospects or referrals per shift.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Regularly sought opportunities to up sell and add on additional merchandise.
Stocked and rotated inventory regularly.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Organized the store by returning all merchandise to its proper place.
Replenished merchandise shelves with items from the stockroom.
Generated leads for new sales through telephone and email contact with customers.
developed relationships with nearly all of the regular members of the gyms
Taught clients how to modify exercises appropriately to avoid injury.
Taught clients how to modify exercises appropriately to avoid injury.
Contributed to the operation of a clean, friendly and well maintained health club.
Encouraged clients to engage in group fitness classes and other activities in the gym to meet fitness goals.
Arrived on time, prepared and attentive for every shift
Participated in club promotions to recruit new members and increase club sales.
exceeded in meeting member satisfaction goals
Customer service lead, 08/2014 to 04/2015 Ccs Medical – Farmers Branch, TX,
Prevented store losses using awareness, attention to detail and integrity.
Created new processes and systems for increasing customer service satisfaction.
Earned “Top Seller” for every single month I was employed there
Excelled in exceeding daily credit card application goals.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Worked as a team member performing cashier duties, product assistance and cleaning.
was promoted to customer service lead within 3 weeks
Manage wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Friendly and personable with customers.
stayed calm and professional even when customer might have.
expressed great frustration
experience in office work environment.
Customer Service , 11/2008 to 05/2014 Amc Entertainment Inc – City, STATE,
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Informed customers about sales and promotions in a friendly and engaging manner.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Trained new employees on company customer service policies and service level standards.
Greeted customers upon entrance and was the face of the company
Described product to customers and accurately explained details of new rewards program.
Answered questions regarding products, while maintaining knowledge of current store promotions.
at the age of 22, was promoted to bartender greeted guests at the bar and promoted seasonal drinks with a personable, cheerful and energetic demeanor
conversed with people from all walks of life and was able to satisfy every guest with the best of my abilities.
Education
: Kinesiology, Expected in Tarleton State University/UTA - Stephenville, TX GPA: Completing coursework for my Bachelors in Kinesiology
Certification: Personal Training, Expected in 2016 NESTA - Dallas, Texas GPA: National Exercise and Sports Trainers Association (NESTA) Personal Trainer Certificate
High school diploma: , Expected in 2009 MacArthur High School - Irving, Texas GPA:
Skills
Customer satisfaction, excellent customer service, MS Office, office, negotiator, phone skills, interpersonal skills, communication skills,Careful and active listener, Professional and friendly,breastfeeding educator, great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
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