Previously a driven retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Able to manage public situations with a professional demeanor, while adapting to new industry trends and changing customer desires. Seeking to bring abilities to a new position with room to learn and grow in a new career.
Currently a Customer Service Representative with one year of experience assisting customers seeking help with FMLA or disability claims . Trained in conversation and time management with extensive knowledge of disability and FMLA processes with proven multitasking abilities. Committed to maintaining professional relationships with clients to increase customer/ client satisfaction and drive business results.
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