Addressed customer service inquiries in a timely and accurate fashion. Provided accurate and appropriate information in response to customer inquiries. Maintained up-to-date records at all times. Formulated and enforced Service Center policies, procedures and quality assurance measures. Maintained over a 94.5 quality assurance average.
Excellent customer service skills
Inventory/sales and marketing
Computer skills - including Microsoft Excel, and Quickbooks
Ability to take on various tasks with high degree of detail and accuracy
Self-motivated and able to work in a fast-paced environment
Well developed organizational and time management skills
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