LiveCareer-Resume

customer service representative full time waithelp resume example with 14 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

EXPERIENCED AND HIGHLY DRIVEN CUSTOMER SERVICE REPRESENTATIVE BRINGING ENTHUSIASM, ULTIMATE ACCOUNTABILITY, AND AN INCREDIBLE WORK ETHIC. I DEMONSTRATE UNWAVERING DEDICATION TO DELIVERING EFFECTIVE AND EFFICIENT SERVICE. TRAINED IN EXTENSIVE CASH HANDLING, SALESMANSHIP, AND HIGH-VOLUME SERVICE. WORKS WELL UNDER PRESSURE, PAYS CLOSE ATTENTION TO DETAIL, AND MAINTAINS AN OPTIMISTIC AND OUTGOING ATTITUDE. WORKS WELL WITH A TEAM AS WELL AS AN INDIVIDUAL. I PRIDE MYSELF IN WHAT I DO AND I FEEL THAT IS REFLECTED THROUGH THE SERVICE I PROVIDE. I AM NEW TO THE ENTERPRISE/DOTHAN AREA AND AM LOOKING FORWARD TO BECOMING A PART OF THE COMMUNITY. I HAVE WORKED IN HOSPITALITY FOR MANY YEARS AND I BELIEVE I CAN BE AN ASSET TO YOUR TEAM IF GIVEN THE OPPORTUNITY.

Skills
  • Attention to detail
  • Cash handling
  • Customer service
  • Excellent Communication Skills
  • Maintains Professional Image
  • Problem Resolution Management
  • Sales Experience
  • Leadership skills
  • Time Management Expert
  • Active Listening
  • Self-Driven
  • Strong Work Ethic
  • Trainer
  • Accountable
  • Retail sales customer service
  • Credit card payment processing
  • Adaptive team player
  • High-energy attitude
  • Courteous demeanor
  • Customer relations
  • Clerical support
  • Fast learner
  • Attention to detail, Team player
  • Cash handling, Time Management
  • Cashier, TRAINER
  • Clerical, Type
  • Excellent Communication
  • Credit
  • Customer relations
  • Excellent customer service
  • Customer service
  • Image
  • Insurance
  • Leadership skills
  • Listening
  • Excel
  • Problem Resolution
  • Fast learner
  • Retail sales
  • Sales Experience
  • Quality assurance controls
  • Sales expertise
  • Conflict mediation
Education and Training
Columbia College University Online , Expected in 2019 BA : Human Services - GPA :
Kapiolani Community College , Expected in 2016 : Human Services - GPA :
Douglas County High School , Expected in 2006 High School Diploma : - GPA :
Alabama Real Estate School Alabama, Expected in 10/2020 Alabama Real Estate License : Real Estate - GPA :
Experience
Washington Federal - CUSTOMER SERVICE REPRESENTATIVE/FULL TIME WAITHELP
Layton, UT, 12/2013 - 12/2019
  • I have been an employee with Hilton Hawaiian Village for over six years.
  • This is one of the largest hotels in Hawaii, housing thousands of guests per day.
  • At this location I have had the pleasure to work with so many different people from all over the world, from many walks of life.
  • I feel working at this international destination shaped my understanding and love for what it truly means to provide excellent customer service! I exercise an incredible work ethic.
  • I have learned to provide excellent as well as efficient customer service.
  • I am more than accountable.
  • I have learned at this location to work well in a high-volume atmosphere, under pressure, paying close attention to detail.
  • I have sales experience as well as extensive cashier and cash handling experience.
  • I do my absolute best to provide our guests with the best customer service ensuring their experience is a wonderful, unforgettable for them and their family.
  • I enjoy what I do, and I feel it is reflected through the service I provide.
  • I have built a repour with my guests ensuring their stay with us is a memorable one, guaranteeing their return visit and loyalty with the Hilton Brand.
  • I feel that if given an opportunity I would excel within the insurance field.
  • I am confident that I am capable of learning the skills and software specific to success in this niche.
  • I am extremely outgoing and positive in all aspects of my life.
  • I do my best to use moral judgement making educated decisions.
  • I a driven individual always looking to learn new skills to not only make myself more marketable, but also to give back to my community and help others.
  • I also feel this attribute will assist in success In this position.
  • I feel that I can be an important asset to your team! FULLTIME CORPORATE SERVER TRAINER/ ON CALL BARTENDER.
  • Assessed customer needs and upsold products and services to maximize [Type] sales.
  • Educated customers on special pricing opportunities and company offerings.
  • Trained [Number] new employees each [Timeframe] in procedures and policies in order to maximize team performance.
  • Worked with [Job title] to develop customer service improvement initiatives.
CIP - Corporate Server Trainer
City, STATE, 12/2007 - 12/2013
  • I worked for this company also, for six years.
  • I was a server trainer at two different locations.
  • At this establishment I learned to work well with others as well as an individual.
  • I am outgoing and maintain a positive attitude, encouraging others to do the same.
  • I also learned to manage large table sections and large parties, some of which I managed and oversaw a team for banquet type events.
  • At this location is where I truly gained problem solution experience, for the atmosphere could be quite chaotic at times.
  • I learned to be patient, actively listen to the customers as well as the staff.
  • I always maintained efficient service while still ensuring our guests always experienced the full meaning of "ALOHA SPIRIT"! FULLTIME BANK TELLER.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Instructed new staff members on food handling procedures and techniques, maximizing efficiency [Number ]%.
BANK OF AMERICA - Bank Teller
City, STATE, 12/2005 - 12/2007
  • I learned to keep a clean, professional image and appearance.
  • I had a thorough introduction to salesmanship.
  • I also gained extensive clerical and cash handling experience.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
  • Processed new accounts, including checking and savings accounts credit applications.
Activities and Honors

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Resume Overview

School Attended

  • Columbia College University Online
  • Kapiolani Community College
  • Douglas County High School
  • Alabama Real Estate School

Job Titles Held:

  • CUSTOMER SERVICE REPRESENTATIVE/FULL TIME WAITHELP
  • Corporate Server Trainer
  • Bank Teller

Degrees

  • BA
  • High School Diploma
  • Alabama Real Estate License

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