CUSTOMER SERVICE REPRESENTATIVE/FULL TIME WAITHELP Resume Example
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CUSTOMER SERVICE REPRESENTATIVE/FULL TIME WAITHELP
Summary
EXPERIENCED AND HIGHLY DRIVEN CUSTOMER SERVICE REPRESENTATIVE BRINGING ENTHUSIASM, ULTIMATE ACCOUNTABILITY, AND AN INCREDIBLE WORK ETHIC. I DEMONSTRATE UNWAVERING DEDICATION TO DELIVERING EFFECTIVE AND EFFICIENT SERVICE. TRAINED IN EXTENSIVE CASH HANDLING, SALESMANSHIP, AND HIGH-VOLUME SERVICE. WORKS WELL UNDER PRESSURE, PAYS CLOSE ATTENTION TO DETAIL, AND MAINTAINS AN OPTIMISTIC AND OUTGOING ATTITUDE. WORKS WELL WITH A TEAM AS WELL AS AN INDIVIDUAL. I PRIDE MYSELF IN WHAT I DO AND I FEEL THAT IS REFLECTED THROUGH THE SERVICE I PROVIDE. I AM NEW TO THE ENTERPRISE/DOTHAN AREA AND AM LOOKING FORWARD TO BECOMING A PART OF THE COMMUNITY. I HAVE WORKED IN HOSPITALITY FOR MANY YEARS AND I BELIEVE I CAN BE AN ASSET TO YOUR TEAM IF GIVEN THE OPPORTUNITY.
Skills
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Experience
CUSTOMER SERVICE REPRESENTATIVE/FULL TIME WAITHELP|Washington Federal - Layton , UT|01/2014 - 01/2020
- I have been an employee with Hilton Hawaiian Village for over six years.
- This is one of the largest hotels in Hawaii, housing thousands of guests per day.
- At this location I have had the pleasure to work with so many different people from all over the world, from many walks of life.
- I feel working at this international destination shaped my understanding and love for what it truly means to provide excellent customer service! I exercise an incredible work ethic.
- I have learned to provide excellent as well as efficient customer service.
- I am more than accountable.
- I have learned at this location to work well in a high-volume atmosphere, under pressure, paying close attention to detail.
- I have sales experience as well as extensive cashier and cash handling experience.
- I do my absolute best to provide our guests with the best customer service ensuring their experience is a wonderful, unforgettable for them and their family.
- I enjoy what I do, and I feel it is reflected through the service I provide.
- I have built a repour with my guests ensuring their stay with us is a memorable one, guaranteeing their return visit and loyalty with the Hilton Brand.
- I feel that if given an opportunity I would excel within the insurance field.
- I am confident that I am capable of learning the skills and software specific to success in this niche.
- I am extremely outgoing and positive in all aspects of my life.
- I do my best to use moral judgement making educated decisions.
- I a driven individual always looking to learn new skills to not only make myself more marketable, but also to give back to my community and help others.
- I also feel this attribute will assist in success In this position.
- I feel that I can be an important asset to your team! FULLTIME CORPORATE SERVER TRAINER/ ON CALL BARTENDER.
- Assessed customer needs and upsold products and services to maximize [Type] sales.
- Educated customers on special pricing opportunities and company offerings.
- Trained [Number] new employees each [Timeframe] in procedures and policies in order to maximize team performance.
- Worked with [Job title] to develop customer service improvement initiatives.
Corporate Server Trainer|CIP - City , STATE|01/2008 - 01/2014
- I worked for this company also, for six years.
- I was a server trainer at two different locations.
- At this establishment I learned to work well with others as well as an individual.
- I am outgoing and maintain a positive attitude, encouraging others to do the same.
- I also learned to manage large table sections and large parties, some of which I managed and oversaw a team for banquet type events.
- At this location is where I truly gained problem solution experience, for the atmosphere could be quite chaotic at times.
- I learned to be patient, actively listen to the customers as well as the staff.
- I always maintained efficient service while still ensuring our guests always experienced the full meaning of "ALOHA SPIRIT"! FULLTIME BANK TELLER.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
- Instructed new staff members on food handling procedures and techniques, maximizing efficiency [Number ]%.
Bank Teller|BANK OF AMERICA - City , STATE|01/2006 - 01/2008
- I learned to keep a clean, professional image and appearance.
- I had a thorough introduction to salesmanship.
- I also gained extensive clerical and cash handling experience.
- Met or exceeded sales goals by promoting bank products and services in every interaction.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
- Processed new accounts, including checking and savings accounts credit applications.
Education and Training
Columbia College University Online|2019BA: Human Services
Kapiolani Community College|2016Human Services
Douglas County High School|2006High School Diploma
Alabama Real Estate School|City|10/2020Alabama Real Estate License: Real Estate
Interests
Activities and interests:
, Public Speaking
Toastmasters
Snorkeling
Swimming
Tennis
Golf
Adventure & Travel Enthusiast
Love for Culinary
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Resume Overview
School Attended
- Columbia College University Online
- Kapiolani Community College
- Douglas County High School
- Alabama Real Estate School
Job Titles Held:
- CUSTOMER SERVICE REPRESENTATIVE/FULL TIME WAITHELP
- Corporate Server Trainer
- Bank Teller
Degrees
- BA : Human Services
Human Services
High School Diploma
Alabama Real Estate License : Real Estate
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