Ethical CSR talented at processing high volumes of error-free transactions and meeting departmental goals. Offering many years of experience in quickly resolving issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations. Energetic and reliable well-trained and excelling in high-end merchandise environments. Proven performer able to leverage superior communication and relationship-building strengths to increase and retain long-term customers. Highly-enthusiastic Client Service professional with over 10 years of client interface experience. Well-versed in sale products, services and consumer trends. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives.
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