customer service representative resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Acceptance to a fast-paced working environment
Word, Excel, and PowerPoint operations
Customer Service Representative, 03/2016 - 01/2018
Univar Solutions Inc. Greensburg, IN,
  • Interacting with customers to provide information regarding products and services
  • Analyzing the specific needs of every client
  • Recommending the best options to customers by gathering information to compare prices and provide quotes for auto policies
  • Explaining coverages to customers
  • Collecting customer signatures, payments, and presenting proof of insurance documents
  • Processing policy payments and following up with renewal policies
Party hostess/Cashier/Customer Service Representative, 2015 - 02/2016
Akron Public Schools Akron, OH,
  • Handling large amounts of money by balancing registers
  • Overseeing the establishment to ensure a safe working environment
  • Assisting customers with questions, concerns, and complaints
  • Waitressing, selling lanes and merchandise
  • Watching for and reporting lane errors
  • Decorating for birthday parties and reservations
Camp Counselor and Daily Helper, 2013 - 05/2016
Academir Charter School West Elementary City, STATE,
  • Monitoring classrooms with students ages 7-11
  • Supervising students on field trips
  • Aiding in decoration for special events
  • Helping grade essays, projects, and other assignments
  • Assisting students struggling with math and reading
Tutor, 2013 - Current
Independent City, STATE,
  • Teaching students ages 9-22
  • Testing for thinking skills
  • Showing different study strategies
  • Preparing for citizenship exam
High School Diploma: Informational Technology, Expected in 2016
G. Holmes Braddock Senior High - Miami, FL
Status -
  • Top % of class
  • Summa Cum Laude Academic Achievement Award
  • Emphasis in Social Sciences
  • President of Women of Tomorrow Club 
  • Class Director of Key Club
: Paralegal Certification, Expected in 2017
Florida International University - Miami, FL
Status -
Bachelor of Science: Pre-Med Biology Major, Expected in 2020
Florida International University - Miami, FL
Status -
  • Minor in Psychology
  • Bilingual Spanish/English
  • Enthusiastic people person
  • Willing to take initiative
  • Excellent interpersonal skills
  • Advanced problem-solving
  • Great organization
  • Exceptional writer
  • Engaged team-player

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Resume Overview

School Attended

  • G. Holmes Braddock Senior High
  • Florida International University
  • Florida International University

Job Titles Held:

  • Customer Service Representative
  • Party hostess/Cashier/Customer Service Representative
  • Camp Counselor and Daily Helper
  • Tutor


  • High School Diploma
  • Bachelor of Science

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