Innovative and highly motivated with 6+ years' of customer service experience to maintain customer satisfaction and contribute to company success. Maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Customer-focused with a proved capacity to troubleshoot issues to ensure customer satisfaction and has a track record of developing great quality assurance. Very Hands-on, Hardworking, High-performing, Mature, Meticulous, Multi-task-oriented, Organized, Performance driven, Personable, Positive, Pragmatic, Proactive, Productive, Proficient, Reliable, Resourceful, Responsible, Self-directed, Service-driven, Skilled, Strategic, Superior, Well-qualified, Accomplished, Adaptable, Ambitious, Articulate, Business-savvy, Client-focused, Committed, Conscientious, Consistent, Customer-focused, Customer-service focused, Deadline-driven, Dedicated, Dependable, Detail-oriented, Disciplined, Dynamic, Effective, Energetic, Experienced, Flexible, Focused, and Gifted.
Continuing education in Psychology
Associate credits(60+) and related coursework in Sociology
Member of Alpha Angels Incorporated established December 4, 1962; Spring 2008
Team Captain of the Lady Wildcats Volleyball Team 2010-2011
Offensive Player of the Year 2007-2008
Newcomer of the Year 2007-2008
Exceptional Customer Service, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritizing, Proofreading, Reading Comprehension, Typing 50 wpm, Active and Quick Learner, Internet Research, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Filing, Scheduling, Service Orientation, Interpersonal, Telephone Skills, Time Management and Writing
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