Technologically-savvy worker with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down technical problems to develop effective solutions.
Effective associate or representative for some years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas.
Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility.
Thriving for excellence in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.
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