Customer Service Representative Resume Example

• Dedicated Cashier and PCA talented at processing high volumes of error-free transactions and meeting departmental goals. Offering 4 years of experience in quickly resolving all issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations. Customer service professional able to work long hours standing and walking to prepare over 1000 bags per shift. Highly organized, dependable and punctual with solid understanding of performance requirements.
• Dynamic server with 1 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.
• Hardworking and knowledgeable PCA well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities.
• Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Energetic food service worker with 3 years of experience in food industry. Quick and exact when preparing ingredients. Focused on health and safety by keeping kitchen and food service areas clean and sanitized.