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Customer Service Representative Resume Example

Resume Score: 100%

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CUSTOMER SERVICE REPRESENTATIVE
Summary
To obtain a work study position as a Support Operator that will highlight my experience in Advanced Manufacturing Technology.
Skills
AutoCAD 2011 ACT Work Key Auto CAD 2014
Experience
Customer Service Representative, 06/2016 to Current SentriLock LLC - West Chester, OH
  • Answer customer calls and respond to their requests.
  • Provide Customers with product and service information.
  • Assists customers by giving correct resolutions in a clear, concise and courteous manner.
  • Follow up on customer inquiries not immediately resolved.
  • Participate in projects assigned by manager.
  • Maintain and follow ISO standards.
  • Seek out and complete appropriate training, development and research.
  • Knowledge of department processes.
  • Support the mission and goals of the company Activities JCG JAG CYC JOG URBAN LEAGUE ACTIVETIES VARSTY FOOTBALL FOR 3 YEARS.
Cashier/ Customer Service, 11/2013 to 06/2016 Walgreens - Cincinnati, OH
  • Prepare machines for the daily production task.
  • Greeting customers.
  • Ensure the machines are set properly to operate for production.
  • Help customers daily with any need they may need.
  • Cover other employees for breaks.
  • Keep up with cleaning at the begging and end of shift.
  • Counting money down at the end of the night.
Customer Service/Cashier, 12/2012 to 09/2013 Toys"R"Us - Cincinnati, OH
  • Inventory.
  • Getting inventory out of stock for customers.
  • Greeting customers.
  • Help customers daily with any need they may need.
  • Ordering items off the companies websites for customers.
Education and Training
Advanced Manufacturing Engineering Technology Progam Operating Machine Tools Create 2D and 3D figures ARC welding Using AutoCAD on computer Managing automated computer control equipment University of Cincinnati - Blue Ash 8/ 2015- 5 2016 Information Technology Program Computer Networking, Database Management.: 5/2015 Woodward Career Technical High School - Cincinnati, OH
Skills
3D, Auto CAD, AutoCAD, Computer Networking, concise, Database Management, Information Technology, Inventory, ISO, Machine Tools, Managing, money, processes, product and service information, research, websites, welding
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Resume Overview

Companies Worked For:

  • SentriLock LLC
  • Walgreens
  • Toys"R"Us

School Attended

  • Woodward Career Technical High School

Job Titles Held:

  • Customer Service Representative
  • Cashier/ Customer Service
  • Customer Service/Cashier

Degrees

  • Advanced Manufacturing Engineering Technology Progam Operating Machine Tools Create 2D and 3D figures ARC welding Using AutoCAD on computer Managing automated computer control equipment University of Cincinnati - Blue Ash 8/ 2015- 5 2016 Information Technology Program Computer Networking, Database Management. : 5/2015

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