Ability to work independently and as a team player.
Effective at completing difficult projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in a team setting.
Ability to communicate effectively with all levels of the organization, including customers, vendors, and co-workers.
Hardworking customer service professional accustomed to fast-paced financial call center environments. Work quickly to understand, document and resolve customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in banking standards and best practices.
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Companies Worked For:
Job Titles Held: