A highly equipped Administrative Assistant with several years experience in performing a wide variety of administrative and staff support duties for specified departments, which require a range of knowledge and skills of organizational procedures and policies; directing and assisting staff and customers, and resolving administrative problems and inquiries; composing, editing, and proofreading correspondence and reports, and preparing a range of administrative documents. The ability to resolve issues and maximize customer retention. Proficient in managing conversational flow and diffusing difficult situations. Personable, dedicated solid team player with extensive experience, upbeat, with a positive attitude. Motivated to maintain customer and staff satisfaction and contribute to the company's overall success. Articulate, enthusiastic, result oriented to produce company growth. Experienced in fast-paced settings, highly adaptable to addressing a diversity of needs. Proven history of building trust and maintaining long-tem loyalty. Expertise in training and mentoring new staff on company objectives.
1) Laura Rosas
2) Todd Wassel
3) LaDell Elliot
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