Highly skilled and motivated individual. A recent college graduate with an Associate degree in Accounting and Business Management seeks an entry level accounting opportunity, and bringing 20+ years of Administrative Office experience.
Accounting (QuickBooks, Peachtree, Sage) – standards of accounting, general business knowledge, prepare and submit invoices, check/verify/process invoices, maintain vendor files, collections, account reconciliation, payroll processing, AP/AR, ensuring accuracy and compliance, knowledge of GAAP, payments, credit management, financial statements, spreadsheets
Administrative Typing – 60 wpm Data Entry – 12,000 kph (Accuracy assured), implementing office policies and procedures, strong client relations skill, excellent oral and written communication skills, general clerical duties, maintain electric and hard copy filing system, prepare written correspondence, maintain office supply inventories
Customer Service High-volume call center(40-60 calls per shift), able to positively persuade and influence customers, resolving complex customer issues, consistently achieve Key performance indicator (KPI) and customer service goals, account management, customer support and retention, consistently achieves customer service and KPI goals, database and record management, able to show empathy and stay focused in stressful situations, received an average 97% customer satisfaction rating
Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, Skype, OneNote)
Communication (Slack, Google Hangouts, Skype, Zoom, Microsoft Teams)
Social Media (Facebook, Instagram, Twitter, Hootsuite)
Medical (EMR software – Epic, Medisoft) – medical terminology, billing, coding ICD-10, CPT, HIPAA, scheduling, records management
Soft Skillsanalytical, dedicated, organization, time management, flexibility, teamwork, multi-tasking, tech-savvy, resourceful, empathy, communication, desire to succeed, management skills
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