customer service representative resume example with 15+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
I have a lot of experience in customer service... I work very well with others. I will take job very seriously and I love working with people. I am very reliable and always on time and show up for work and even if the employer needs to call cause for needing someone to come in shorthanded in. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. I work very well with others. I take my job seriously and I love working with people. I am very reliable and always on time and show up for work and even if the employer needs to call cause for needing someone to come in shorthanded in. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
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Pilgrim's Pride Corp. – Chattanooga, TN
i had many responsibilities taking care of customers was always number one.
keeping store clean,stoking cigarette's, stocking the cooler.. checking customers out making sure they are happy... do lotto for people payouts on lotto if they won...helping them either by helping them find something in the store.... over all keeping the customers happy so they keep coming back...also make sure my drawer at the end of my shift matches what it should be!
- Informed customers of current store promotions to encourage additional sales purchases.
- Greeted customers and helped with product questions, selections and purchases.
- Worked with loss prevention in monitoring shopper behavior.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Handled lots customers in fast-paced environment setting in coordination with solid team of 2 customer service associates
Lineage Logistics – Irvine, CA
Make sure kids are safe at all times. Took them outside to play we also did activities inside! We also did a lot of learning activities. We colored and also would also teach them their colors, shapes, and numbers. also, would also help with getting them potty training.
I also fed them lunch and snacks
- Reviewed curriculum to evaluate success and recommend and implement changes.
Whole Foods – Alpharetta, GA
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Kept all tanks such as shrimp and fish bait tanks clear. Also getting bait for customers. keeping store clean and customers happy ordered shrimp(bait)when needed. I also kept tanks clean including filters.
- I absolutely loved this job but he had to close down
Sea Vista Motel And Tiki Bar – City, STATE
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Always made sure my customers were happy if not i would always make sure i made it right with them That is why we had so many people that would come back for years
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Kept detailed records of daily progress to identify and correct are
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Checked in people and checked them out
- Made reservations for people and our regulars
- Always made sure my customers happy.
- Always checked rooms after housekeepers and checked them to see what needed fixed or updated
- Made bank runs with a lot of money
Seminole High School - Seminole, FL
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Resume Overview
School Attended
- Seminole High School
Job Titles Held:
- Customer Service Representative
- Owner/Operator
- Customer Service Cashier
- Property Manager for a Motel
Degrees
- High School Diploma
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