Administration & Business Management Office Administration-Customer Relations-Leadership-Financial Acumen
Dynamic professional with +8 years successful customer service experience in Data Entry Specialist, Advertising Client services, Sales and Marketing, Legal Industry, Insurance and Customer Service operations exercising team collaboration and customer relationship skills, engaging and building trust. Areas of expertise include:
Customer Relations - Demonstrated success developing and maintaining internal and external customer relationships, delivering superior customer service, working with diverse groups of people from various backgrounds.
Office Administration - Proficient in Microsoft Suite, handling call volume and inquiries, able to multi-task under pressure, detail oriented. Leadership - Possess the skills to identify problems, evaluate alternative actions, streamline operations and take corrective measures per established policies and guidelines.
Financial Acumen - Extensive experience in insurance policies, fraud policies, and insurance claims filings. Maintaining accounts with strictest confidentiality. Strong passion for providing superior Customer Service
Appointed as Lead Poll Clerk to senior level-management of surrounding polling sites.
Account Management GPA: 4.0
Lend a Helping Hand Inc. Grand Prairie, TX Jan 2007-Current
Director of Elderly
Member of Board of Directors
Potter's House of Dallas Aug 2007-Current
New Members Dept.
Ministerial Affairs Dept.
administrative support, benefits, oral communication, clients, customer service, data entry, focus, legal, legal research, marketing, messaging, Excel, Microsoft Office applications, office, Outlook, Word, processes, radio, sales, supervisory, telephone, phone, type, 50wpm, Excellent written communication
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