Skilled customer service specialist committed to addressing customer concerns with speed, accuracy and professionalism. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Primary responsibilities of a tier 1/2 Technical Support Agent is to assist in trouble shooting their devices to assist the customer to resolve their wifi outage.
Primary responsibilities of the Retail Customer Service Agent is to assist retail customers that call to place orders, check on their order status, need to complete returns, has questions regarding the shipping process, and other services related to their order. Work with the online order entry system to provide customers with accurate and relevant information while promoting a positive brand image.
Worked at home as an inbound customer service representative. Answered queries about services or products as well as sell them. Handled client complaints, queries, billing inquiries and requests with the optimal degree of professionalism and courtesy.
Assisted disabled individuals to foster independence while still closely monitoring safety. Worked to improve patient outlook and daily living through compassionate care. Maintained a clean and well-organized environment to promote client happiness and safety. Supervised frequent activities such as medication and personal hygiene to ensure safety. Administered all necessary medications as directed by care plan. Have extensive experience with feeding tubes , neutralizers, growth hormone administration.
Program is a certificate style online program. Medical Coding and Billing requires the individual to learn precise, accurate, proficient computer and knowledge skills in this job position. Invited to be a member of the Delta Epsilon Tau Honors Society - US Career Institutes Gamma of Colorado Chapter.
Phi Theta Kappa Two Year International Honors Society
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