Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Microsoft Office: Word, Excel, PowerPoint, and Access
WordPerfect Office 11 related Software & Systems: DTC, PMON, IDIQ and DOP Screen
Customer Service Representative April 2014 to March 2016Over The Top Party Planning － Jersey City, NJVerified and logged in deadlines for responding to daily inquiries.
Managing customer service and event planning calls.
Researching errors and making corrections to orders.
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Companies Worked For:
Over The Top Party Planning
State of New Jersey Office of Assembly
Over the top Party Planning
Charles Schwab Brokerage Firm Share Holder Service Resolution
Bankers Trust Company
Eastern Bible Institute College
Christian Outreach Bible Institute College
Union County Community College
Job Titles Held:
Customer Service Representative
Masters of Religious Education : 2010 Bachelor of Theology : Business Administration , 2008 1986
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