LiveCareer-Resume

customer service representative resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Proactive Job Title with expertise delivering support services and resolving customer complaints. Trained in support software and deescalation techniques. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation.

Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Personable Job Title offering Number years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.

Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Retail professional with extensive knowledge of fashion industry and current trends. Enjoys helping customers find stylish and affordable clothing and accessories.

Goal-oriented worker with outstanding knowledge of Type organization and Type product issues. Proven history of increasing productivity and customer satisfaction with great phone skills and Type talents. Committed to best-in-class customer service and maintaining professionalism.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Motivated Customer Service Representative with over Number years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in Language.

Motivated Job Title of Number years which thrives in fast-paced environments. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,

Friendly Job Title with Number years of dedicated customer service experience. Dedicated to exceeding service goals through effective communication skills and abilities. Expert in Software with training in Area of expertise services.

Competent Job Title driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.

Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate Type systems. Effective at operating within Type regulations and Type department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.

Service-focused Job Title bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in customer service management software with expertise in related roles.

Motivated Job Title experienced in seasonal roles with superior talent for getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Delivers excellent customer service by practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills.

Diligent Job Title skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Conscientious Job Title with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Skills
  • Data Entry and Maintenance
  • POS Systems and Ordering Platforms
  • Understanding Customer Needs
  • Issue and Complaint Resolution
Work History
Customer Service Representative, 08/2022 - 10/2022
Fidelity Bank Of North Carolina Fayetteville, NC,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Associate, 07/2021 - 12/2021
Cadence Bank Alpharetta, GA,
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
Sales Clerk, 04/2019 - 01/2021
Marriott International Petaluma, CA,
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Kept front check out area clean and organized for efficient service.
Debone Line Worker, 02/2016 - 11/2020
Mountaire Farms Princess Anne, MD,
  • Cut product into correct sizes and arranged in trays for packaging.
  • Removed bones from Type, Type and Type meat.
  • Used vacuum packing equipment to seal final cuts for shipping.
  • Operated grinding machines to prepare special items like sausages.
Education
High School Diploma : , Expected in
-
South Pike Senior High School - Magnolia, MS
GPA:
Status -

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Resume Overview

School Attended

  • South Pike Senior High School

Job Titles Held:

  • Customer Service Representative
  • Customer Service Associate
  • Sales Clerk
  • Debone Line Worker

Degrees

  • High School Diploma

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