Energetic and out-going student eager to build professional abilities while pursuing bachelors degree. Motivated, enthusiastic and friendly with strong communication and team work abilities. Always seems to find solution to resolve current issues with customers/coworkers.
Customer service mindset
Excellent verbal communication
My first job was at Hot Topic during the Christmas season where I managed to up sell many products they we were carrying at the time. Personally my biggest accomplishment would be when a customer came in looking for one item for her daughter. It was from a popular series at the time and not only had I found what she was looking for but I managed to sell many other products regarding the same series.
Another time while working at Circle K a coworker was experiencing a rude customers while cashing them out so I offered to take over and I handled the situation and apologized for any inconveniences and wished them my best regards.
Circle KMarana, AZCustomer Service RepresentativeAssessed customer needs and responded to questions. Cleaned and straightened work area. Issued receipts for purchases and gifts. Bagged merchandise by following standard procedures. Bagged merchandise by following standard procedures. Organized register supplies. Worked with customer service to resolve issues. Rotated stock to maintain freshness. Updated register logs. Operated cash register with proficiency. Provided professional and courteous service at all times.
SubwayPicacho, AZCustomer Service RepresentativePrepped the needed food for the day and following day as well as made sandwiches and cashing customers out. Learned to order what was needed as well as a few other managerial responsibilities. Count and manage till at days end. Covered any call outs resulting in some occasional open to close shifts.
WalmartMarana, AZOvernight StockerUnloaded freight then stocked aisles in my designated departments. Helped customers with questions about products they were in search of.
CarSpaTucson, AZCustomer Service RepresentativeWould wipe down cars after they come through the wash. Cleaned and vacuumed interior of vehicles. Washed windows inside and out. Scrubbed build up of rims.
McDonald'sMarana, AZCustomer Service RepresentativeMaintained cleanliness within restaurant. Proficiently managed register at counter and drive through. Would occasionally work grill as needed during busy times. Respectfully dealt with unsatisfied customers and their concerns.
HotTopicGoodlettsville, TNCustomer Service RepresentativeCleaned and straightened work area. Assessed customer needs and responded to questions. Issued receipts for purchases and gifts. Bagged merchandise by following standard procedures. Worked with customer service to resolve issues. Unboxed new merchandise. Operated cash register with proficiency. Worked overtime shifts during busy periods.
Mountain Rose AcademyTucson, AZ, United StatesHigh School Diploma: GeneralCurrently still attending two days a week 10 hour days. Was unable to complete on time but none the less I refuse to just drop out. I'm currently still making A's and B's.