(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths
  • Bilingual- Fluent in Spanish
  • Type 40 WPM
  • Microsoft Office proficiency
  • Self-directed
  • High customer service standards
  • Meticulous attention to detail
  • Multi-line phone proficiency
  • HIPAA compliance
Educational Background
San Juan Diego Catholic High School Austin, Texas Expected in 2010 High School Diploma : - GPA :
Work Experience
Gregory Funding - Customer Service Representative
Portland, OR, 08/2011 - 04/2012

Provided accurate and appropriate information in response to customer inquiries.

Demonstrated mastery of customer service call script within specified timeframes.

Addressed customer service inquiries in a timely and accurate fashion.

Education Affiliates - Receptionist
Wayne, NJ, 07/2008 - 04/2010

Properly directed inbound calls in phone queues to improve call flow.Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.

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Resume Overview

School Attended

  • San Juan Diego Catholic High School

Job Titles Held:

  • Customer Service Representative
  • Receptionist


  • High School Diploma

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