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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support.

Education
James Madison High School Norcross, GA, Expected in 01/2022 High School Diploma : - GPA :

Online, self paced high school

Skills
  • Calm and Professional Under Pressure
  • Responding to Difficult Customers
  • Work Order Following
  • Decision Making
  • Loading and Unloading
  • Problem Solving
  • Adaptability and Flexibility
  • Cash Handling
  • Payment Processing
  • Dependable and Cooperative
  • Child Safety
  • Critical Thinking
  • Creating Good Habits
  • Good Decision Making
  • First Aid
  • Relationship Building
Work History
Guard Insurance Group - Customer Service Representative
Olympia, WA, 04/2021 - 06/2021
  • Kept front check out area clean and organized for efficient service.
  • Interacted with over 100 customers
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained open lines of communication with external and internal customers.
  • Identified, monitored and resolved potential problematic customer issues.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Processed payments and returns with accuracy and efficiency.
  • Demonstrated high attention to detail, organization, and ability to manage multiple tasks and projects simultaneously.
Wildor Restaurant Group - Crew Member
Wilson, NC, 03/2021 - 04/2021
  • Greeted over 100 customers per day.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Kept customers and crew areas organized.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Worked front counter, drive-thru and other areas as needed.
Taylor Corp - Package Handler
Springfield, MO, 11/2020 - 03/2021
  • Assembled, sealed and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Scanned and loaded over 1000 boxes per day
Town Sports International Holdings Inc - Babysitter
Oceanside, CA, 08/2018 - 01/2020
  • Played games, worked on puzzles and read books to young children.
  • Communicated with parents about daily activities and behaviors.
  • Enforced household rules to keep home safe and organized.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Reviewed and followed parent directions for all aspects of children's care.
  • Demonstrated empathy and kindness to display positive character traits.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Helped children learn how to complete small chores appropriate for age level.
  • Watched children playing with toys and games for safety and appropriate behavior.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Prepared healthy snacks and meals according to individual needs.
  • Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Read books to children using fun voices and playful tones.
  • Closely monitored children's play activities to verify safety.
  • Watched kids for 6 hours or more sometimes
  • Babysit 4 kids

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Resume Overview

School Attended

  • James Madison High School

Job Titles Held:

  • Customer Service Representative
  • Crew Member
  • Package Handler
  • Babysitter

Degrees

  • High School Diploma

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