customer service representative resume example with 5+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Qualified [Nursing Certified ] specializing in personal care and related services under direction, instruction and supervision of registered nurse. Skilled at providing mobility support, administering medications and organizing appointments. Diligent about keeping areas clean and organized to maintain healthful, safe environment.
Compassionate [Nursing Assistant ] focused on helping clients maintain personal hygiene and assisting with all aspects of activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Patient-focused Medication Aide with exceptional listening and communication traits. Energetic and amicable with advanced understanding of medications, possible side effects and adverse reactions. Knowledge of applying topical, oral, nasal and sublingual medications. Highly skilled in monitoring vital signs, both post and pre-medication administration.
Compassionate [Home Health Aide] offering [3 years of experience in healthcare industry. Focused on delivering high-quality care and assistance while streamlining [Special Care] processes.
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J.F. Shea – Groveland, Fl
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Evaluated customer account information to assess current issues and determine potential solutions.
Medstar Research Institute – Columbia, MD
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Managed various daily job tasks, including patient transportation and appointment scheduling.
- Facilitated best care by developing strong and trusting rapport with patient.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
- Planned optimal meals based on established nutritional plans.
- Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
- Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
Susan Betdette – City, STATE
- Improved customer satisfaction by finding creative solutions to problems.
- Earned reputation for good attendance and hard work.
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Transported patients to and from medical, dental and personal care appointments.
- Assisted with meal planning to meet nutritional plans.
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
- Improved patient outlook and daily living through compassionate care.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
- Monitored and reported clients' progress.
- Maintained clean and well-organized environment to promote client happiness and safety.
Lehigh Senior High School - Lehigh Acres, FL
Advanced Medical Training - Bonita Springs, FL
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Resume Overview
School Attended
- Lehigh Senior High School
- Advanced Medical Training
Job Titles Held:
- Customer Service Representative
- Home Health Aide
- Alzheimer Caregiver
Degrees
- High School Diploma
- Certified Nursing License
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