Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in the marketing industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

  • Sales expertise
  • Complaint resolution
  • Stocking and replenishing
  • Recordkeeping strengths
  • Stock management
  • Good listening skills
  • Service standard compliance
  • Stocking and Replenishing
  • Sales
  • Point of Sale Knowledge
  • Relationship building
  • Cash register operation
  • Problem-solving skills
  • Cash register operations
  • Loss prevention
  • Excellent people skills
  • Sorting and washing laundry
  • Window Cleaning
  • Residential Cleaning
  • Ordering Cleaning Supplies
  • Dusting Furniture
  • Housekeeping
  • Vacuuming and sweeping
  • Building maintenance
  • Cleaning
  • Greenhouse Work
  • Fence Repair
  • Hand Tools
  • Landscape Maintenance
  • Planting flowers and bushes
  • Watering lawns and trees
  • Training and Development
  • Food Preparation
  • Shipping and Receiving
  • Guest Services
  • Forklift Operation
  • Cash Register Operation
  • Health and Safety Standards
  • Product Knowledge
  • Product Sales
  • Payment Processing
  • Store Operations
  • Product restocking
  • Credit card processing
  • International sales support
  • Creative problem solving
  • Money handling abilities
  • Retail store support
  • Strategic sales knowledge
  • Technical Support
  • Merchandising Knowledge
  • Product and Service Sales
  • Exceptional Customer Service
  • Professional demeanor
  • Merchandising understanding
  • Social perceptiveness
  • Multi-tasking strength
  • Product promotions
  • Cash Handling
  • Cleaning techniques
  • Vacuuming
  • Quality Control Guidelines
  • Mopping and Sweeping
  • Cleaning Bathrooms
  • Folding clean laundry
  • Floor scrubber machines
  • Hand and power tool operation
  • Safety and compliance
  • Heavy lifting
  • Barn Management
  • Diverse Plant Knowledge
  • Planting experience
  • Weeding gardens
  • Transplanting and potting plants
  • Safety Understanding
  • Teamwork
  • Store Merchandising
  • Sales Goals
  • Cleaning Skills
  • Point of Sale Systems
  • Food Safety
  • Customer Complaint Resolution
  • Packaging
  • Product Location
  • Safety processes and procedures
  • Shelving of products
Work History
Customer Service Representative, 06/2020 to 09/2020
John Crane IncBeaumont, TX,
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Educated customers on promotions to enhance sales.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Responded to customer requests for products, services and company information.
  • Maintained customer satisfaction with forClaire-thinking strategies focused on addressing customer needs and resolving concerns.
Sales Associate, 03/2020 to 07/2020
Carter's, Inc.Foley, AL,
  • Applied security and loss prevention training toClaire recognizing risks and reducing store theft.
  • Tracked stock using company inventory management software.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated customers on promotions to enhance sales.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Cashier, 03/2014 to 08/2014
Marriott Vacations WorldwideHawi, HI,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Served needs of more than 30 customers in a busy crowded environment.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers by answering questions and fulfilling requests.
Housekeeper, 02/2012 to 08/2012
Hcr Manorcare Inc.Huntington Woods, MI,
  • Verified cleanliness and organization of storage areas and carts.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Removed waste paper and other trash from premises to designated area.
  • Kept building entryway glass clean and polished for professional presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Cleaned and stocked 12 rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Changed bed linens and collected soiled linens for cleaning.
  • Established and maintained clean and comfortable environments in hotel buildings by vacuuming, cleaning windows and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Polished glass surfaces and windows.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Emptied over a dozen wastebaskets per shift to transport waste to proper disposal areas.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Returned emptied garbage receptacles to proper locations.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
High School Diploma: , Expected in 05/2012
Nelson County High School - Bardstown, KY

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  • Nelson County High School

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  • Sales Associate
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  • Housekeeper


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