Knowledgeable and dedicated customer service professional with extensive experience in the marketing industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Skills
Sales expertise
Complaint resolution
Stocking and replenishing
Recordkeeping strengths
Stock management
Good listening skills
Service standard compliance
Stocking and Replenishing
Sales
Point of Sale Knowledge
Relationship building
Cash register operation
Problem-solving skills
Cash register operations
Loss prevention
Excellent people skills
Sorting and washing laundry
Window Cleaning
Residential Cleaning
Ordering Cleaning Supplies
Dusting Furniture
Housekeeping
Vacuuming and sweeping
Building maintenance
Cleaning
Greenhouse Work
Fence Repair
Hand Tools
Landscape Maintenance
Planting flowers and bushes
Watering lawns and trees
Training and Development
Food Preparation
Shipping and Receiving
Guest Services
Forklift Operation
Cash Register Operation
Health and Safety Standards
Product Knowledge
Product Sales
Payment Processing
Store Operations
Product restocking
Credit card processing
International sales support
Creative problem solving
Money handling abilities
Retail store support
Strategic sales knowledge
Technical Support
Merchandising Knowledge
Product and Service Sales
Exceptional Customer Service
Professional demeanor
Merchandising understanding
Social perceptiveness
Multi-tasking strength
Product promotions
Cash Handling
Cleaning techniques
Vacuuming
Quality Control Guidelines
Mopping and Sweeping
Cleaning Bathrooms
Folding clean laundry
Floor scrubber machines
Hand and power tool operation
Safety and compliance
Heavy lifting
Barn Management
Diverse Plant Knowledge
Planting experience
Weeding gardens
Transplanting and potting plants
Safety Understanding
Teamwork
Store Merchandising
Sales Goals
Cleaning Skills
Point of Sale Systems
Food Safety
Customer Complaint Resolution
Packaging
Product Location
Safety processes and procedures
Shelving of products
Work History
Customer Service Representative, 06/2020 to 09/2020 John Crane Inc – Beaumont, TX,
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Educated customers on promotions to enhance sales.
Consulted with outside parties to resolve discrepancies and create effective solutions.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Communicated with vendors regarding back order availability, future inventory and special orders.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Responded to customer requests for products, services and company information.
Maintained customer satisfaction with forClaire-thinking strategies focused on addressing customer needs and resolving concerns.
Sales Associate, 03/2020 to 07/2020 Carter's, Inc. – Foley, AL,
Applied security and loss prevention training toClaire recognizing risks and reducing store theft.
Tracked stock using company inventory management software.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Maintained records related to sales, returns and inventory availability.
Maintained organized, presentable merchandise to drive continuous sales.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Educated customers on promotions to enhance sales.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Cashier, 03/2014 to 08/2014 Marriott Vacations Worldwide – Hawi, HI,
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Answered questions about store policies and concerns to support positive customer experiences.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Checked prices for customers and processed items sold by scanning barcodes.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Used cash registers and POS systems to request and record customer orders and compute bills.
Served needs of more than 30 customers in a busy crowded environment.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Assisted customers by answering questions and fulfilling requests.
Housekeeper, 02/2012 to 08/2012 Hcr Manorcare Inc. – Huntington Woods, MI,
Verified cleanliness and organization of storage areas and carts.
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Removed waste paper and other trash from premises to designated area.
Kept building entryway glass clean and polished for professional presentation.
Disposed of trash and recyclables each day to avoid waste buildup.
Restocked room supplies such as facial tissues for personal touch with every job.
Cleaned and stocked 12 rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Changed bed linens and collected soiled linens for cleaning.
Established and maintained clean and comfortable environments in hotel buildings by vacuuming, cleaning windows and dusting.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Polished glass surfaces and windows.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
Emptied over a dozen wastebaskets per shift to transport waste to proper disposal areas.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Returned emptied garbage receptacles to proper locations.
Picked up trash from parking lot and garden areas to keep those areas free of debris.
Education
High School Diploma: , Expected in 05/2012 Nelson County High School - Bardstown, KY GPA:
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