Reliable and energetic Customer Service Specialist dedicated to providing exceptional customer service to everyone. Extensive experience in commission based sales, customer service, and cash handling.
Opening and closing the store, which includes managing money bags to staff members. Addressing and resolving customer issues on the phone and in person. Going to any length possible to please the customer. Give the customer my full undivided attention to ensure they are being listened to and understood. Remaining calm and proceeding with protocol during security threats.
Styling Brides, Bridesmaids, and everyone involved in the wedding for the wedding day. Manage, organize and grow customer relationships by getting to know their needs to ensure future business. Maintain and exceed personal and company sales goals. Offer exceptional customer service to meet each customer's needs. Maintained knowledge of ongoing trends and marketing products to best service the customer.
Opening and closing the store, which included counting/balancing the cash drawers, depositing money, and preparing the store for customers. Giving exceptional customer service to ensure customer return to the store. Defusing customer issues along with employee issues. Making the schedule for a staff size of 5-15 people. Balancing hours according to sales for the day to properly schedule staff. Meeting and trying the exceed sales goals for the store by leading the sales floor.
Give exceptional customer service by maintaining customer relationships to ensure their future business with the company. Meet and exceed personal and company sales goals. Stayed updated with the current fashion trends to best service the customer's needs.
Lead merchandiser responsible for executing store-wide visuals.
Giving exceptional customer service to ensure repeat customers. In the jewelry department: in charge of opening and closing the department by verifying daily inventory.
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